Privacy Policy

What we collect

When you email Arva Ltd, we collect the information you choose to send us, such as your name, email address, and message.

Our hosting and security providers may also receive basic technical information, such as your IP address, browser type, requested page, and the time of your visit. This site does not use cookies, advertising trackers, or client-side analytics.

Why we collect it

We use this information to reply to you, understand interest in our services, and operate and protect the website. Providing information is entirely voluntary.

How we handle it

We may use trusted providers for website hosting, security, and email. Some providers may process information outside New Zealand, so we take reasonable steps to use providers with appropriate privacy safeguards.

We do not sell personal information or use it for targeted advertising. We keep it only for as long as needed to respond, maintain any resulting business relationship, protect the site, or meet legal requirements.

Your rights

You may ask for a copy of personal information we hold about you, or ask us to correct it if you think it is wrong. Depending on where you live, you may also have rights to request deletion, restriction, objection, or portability.

To make a request or raise a privacy concern, contact our Privacy Officer at contact@arva.nz. If we cannot resolve a concern, you may contact the New Zealand Office of the Privacy Commissioner or your local privacy authority.